It is working with payment solutions specialist BPC to implement the O-City fare collection platform to offer passengers seamless and multimodal travel.
The Ajman Transport Authority in the UAE is collaborating with global payment solutions specialist BPC to launch of an open-loop and contactless payment system on public transport buses.
Powered by BPC’s O-City platform, this system is a next-generation solution for fare collection in the transport sector and smart cities. Through this initiative, the authority aims to offer passengers a seamless and multimodal travel experience while advancing digital transformation in Ajman’s public transport sector.
It is part of its ongoing strategy to develop smart transportation systems and enhance service efficiency. This achievement positions the Ajman Transport Authority as the first entity in the country to implement this technology.
The system enables passengers to make payments easily and securely using bank cards and smart payment methods such as Apple Pay, Google Pay, as well as wearable devices like smartwatches, enhancing mobility and improving the overall user experience.
“Our goal at O-City is to help transport operators, cities, and government entities enhance the use of contactless and borderless payments and build multimodal, cashless transport systems”
Smart payment devices have been installed on all public transport buses. The service is currently active on internal routes, with plans to expand to external routes in the near future.
The Masaar Travel smart app has also been developed, allowing passengers to plan their journeys, track bus locations in real time, link their bank cards, and view their travel history. This enhances the overall passenger experience while supporting digital transformation across the emirate.
The project features an advanced automatic fare collection system based on zones and stops, enabling transaction monitoring and the generation of detailed performance reports, including operational and financial data. It also includes a driver scheduling feature to ensure efficient operations, a ticket inspection system to maintain service quality, and a bus handover and takeover mechanism to ensure smooth and safe workflows.
Additionally, the system allows passengers to log in and out through multiple channels, simplifying travel and improving convenience. It also supports revenue distribution across various transport categories, including public buses and on-demand buses, contributing to effective financial operations management.
“Our goal at O-City is to help transport operators, cities, and government entities enhance the use of contactless and borderless payments and build multimodal, cashless transport systems,” said Tokhir Abdukadyrov, senior vice president, head of digital social and infrastructure solutions, O-City.
“Through our innovative solution for smart cities and mobility, we empower entities like the Ajman Transport Authority to deliver a modern, seamless travel experience. We are proud to collaborate with the Ajman Transport Authority to drive digital transformation through the O-City platform.”
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How does the O-City platform enable seamless multimodal travel payments?What technologies support contactless payments on Ajman public buses?How does the Masaar Travel app enhance passenger journey planning?What operational benefits arise from the automatic fare collection system?How does the system manage revenue distribution across transport categories?