Digital Dubai launches AI training initiative for the workforce

He added: “Through this programme, we are advancing a new, intelligence-driven government model, where human capabilities and AI work in synergy to enhance productivity, accelerate decision-making, and elevate digital quality of life. This initiative represents a tangible step toward achieving the objectives of the Dubai Economic Agenda D33 and reinforcing Dubai’s position as a leading digital city.”

The programme targets all Dubai Government employees through specialised training tracks tailored to different job categories. The leadership track features expert-led sessions and roundtable discussions on AI opportunities and challenges, alongside case studies from leading countries and insights into government-level AI adoption strategies.

Implementing AI policy and framework

A dedicated track for chief AI officers focuses on implementing Dubai’s AI policy and framework, highlighting enablers provided by Digital Dubai, and presenting practical case studies from government entities. This track is delivered through interactive workshops and communities of practice.

“The AI Workforce Transformation Programme (AI+) marks a significant milestone in accelerating the adoption of AI applications across Dubai Government,” said Khalfan Belhoul, CEO of the Dubai Future Foundation. “It focuses on building specialised capabilities that enable entities to transform advanced technologies into practical, high-impact use cases.

“At the Centre, we are committed to enabling entities to leverage these technologies, exchange knowledge and expertise, and develop innovative operating models that enhance service efficiency and customer experience. The programme reflects Dubai’s vision of building an integrated AI ecosystem founded on the synergy between technology and people, further strengthening its global leadership in this domain.”

The products and services owners track offers a comprehensive overview of Dubai’s AI policy and framework, guiding participants from ideation to the development of practical use cases, and through to impact measurement and value realisation, via specialised training and hands-on workshops.

“We are committed to enabling entities to leverage these technologies, exchange knowledge and expertise, and develop innovative operating models that enhance service efficiency and customer experience”

The departments and sections managers track equips participants with the knowledge required to adopt AI within their teams, identify relevant use cases, and apply best practices in resource allocation to enhance services and automate processes more effectively.

In addition, the employee track focuses on building practical AI skills for the workplace, including prompt engineering, task automation using AI agents, and specialised productivity tools tailored to different fields. This track is delivered through webinars, in-person training, and virtual courses.

The programme is expected to strengthen AI literacy among employees, accelerate productivity, build sustainable institutional capabilities, and support the broader adoption of AI and innovation, further reinforcing Dubai’s leadership in shaping a future-ready, technology-driven government model.