OnDemand Panel Discussion: Digital twins and AI as the intelligent operating layer for cities

Join us for insights from real-world case studies on the use of digital twins and AI as the present and future of urban management.

OnDemand Webinar: Getting your data strategy right for smarter sites and safer operations

Discover the crucial role industrial sites are playing in shaping safety, resilience, and service continuity for continued city connectivity.

Podcast: How cities can tackle their biggest challenges through partnershipSponsored by Venturous Group

Benson Tam of Venturous Group and Michael Kwok of Arup explain how innovative public and private partnerships are pushing the envelope for the future of cities.

How IoT can enable sustainable choices in citiesSponsored by Thinkz

Moshe Gazit from Thinkz explains how IoT data in the hands of citizens can promote more sustainable choices, and introduces a new clean air routing tool that will be free-to-use in cities following its launch into Europe.

Smart Cities Reports

SmartCitiesWorld City Profile – Shenzhen

SmartCitiesWorld City Profiles explore the city of Shenzhen, designated as China’s first special economic zone and a role model of urban modernisation. Find out more about Shenzhen’s smart city strategy in this 16-page report.

SmartCitiesWorld City Profile – Sydney

In 2020, the City of Sydney released a Smart City Strategic Framework to harness the opportunities brought about by digital disruption, to plan for uncertainty and to sustain a global reputation as a leading place to live, work, learn and visit.

Podcasts

Podcast: Using mobility data to shape the future of citiesSponsored by TomTom

TomTom’s Ralf-Peter Schäfer discusses the power of real-time data in reshaping city life, and what the future holds for smart urban mobility.

Podcast: How cities can tackle their biggest challenges through partnershipSponsored by Venturous Group

Benson Tam of Venturous Group and Michael Kwok of Arup explain how innovative public and private partnerships are pushing the envelope for the future of cities.

Opinions

Cities Climate Action Summit 2024 – meet the exhibitor: Latitudo 40

Latitudo 40 sits at the convergence of satellite imagery analysis and AI and will demonstrate the vital role satellite data has to play in helping cities tackle the challenges of climate change.

Cities Climate Action Summit 2024 – meet the exhibitor: SSE Energy Solutions

SSE Energy Solutions will show how by leveraging the power of smart city data, cities have a key role to play in lowering carbon emissions and energy consumption and costs.

22 - 26 June 2026: Find out more

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What is ‘Smart City’ and why do we need them?

UK train station harvests kinetic energy from commuters’ footsteps

Sidewalk Labs shuts down Toronto smart city project

30 cities say their greenhouse gas emissions have peaked

NXP and Columbus partner for smart mobility

Latest City Profile

SmartCitiesWorld City Profile – Dublin

Smart Cities Reports

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

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Home | Governance and Citizen | Citizen engagement

Citizen engagement

The latest news on citizen engagement for smart city projects across the world.

Sacramento launches AI-powered site search

Sacramento launches AI-powered site search

Climate action12 Jan 2026

It is designed to make information easier to access and supports the Streamline Sacramento initiative that aims to improve development and approval processes.

Nairobi launches air quality action plan and portal

Nairobi launches air quality action plan and portal

Air quality01 Dec 2025

For the first time, city leaders and residents in the Kenyan city will have access to hyper-local data about pollution levels in the places they live and work.

Town of Vail to deploy AI solution to make city smarter and safer

Town of Vail to deploy AI solution to make city smarter and safer

AI and Machine Learning29 Oct 2025

By using renewable infrastructure to support AI workloads, the town illustrates how municipalities can deploy AI responsibly without compromising climate goals.

Tampere invites residents to co-design their smart city

Tampere invites residents to co-design their smart city

Citizen engagement21 Oct 2025

Survey represents an opportunity to share what kinds of digital tools and services residents would like, and help shape the future of Tampere as a smart city.

City of San José to release RFP for generative AI platform

City of San José to release RFP for generative AI platform

AI and Machine Learning17 Oct 2025

City’s goal is to enhance customer service by also providing its AI-trained workforce with the tools to create custom AI chatbot assistants on a City platform.

Finalists announced for $3m Venice Sustainable Cities Challenge

Finalists announced for $3m Venice Sustainable Cities Challenge

News29 May 2025

Finalists of the Toyota Mobility Foundation were chosen for their innovative solution to encourage the use of existing low- and zero-carbon transport modes.

Three-quarters of Ukrainians satisfied with digital government

Three-quarters of Ukrainians satisfied with digital government

Citizen engagement27 May 2025

The GovTech Pulse survey by the Global Government Technology Centre in Kyiv and Info Sapiens shows Ukrainians are embracing digital services at rising rates.

Kingston works with Opendatasoft to underpin data culture

Kingston works with Opendatasoft to underpin data culture

Open data28 Aug 2024

The Ontario city is committed to fostering open government by encouraging participation and demonstrating transparency with data-sharing central to its aims.

Two-thirds of Britons demand digital public services

Two-thirds of Britons demand digital public services

Citizen engagement25 Apr 2024

Research by Nortal also reveals that they expect their digital experiences to mirror the slick, seamless interactions they get from private sector services.

Barcelona claims city data is “more accessible than ever”

Barcelona claims city data is “more accessible than ever”

Open data13 Feb 2024

The tool from the Municipal Data Office seeks to democratise access to and the usage of statistical data relating to the city from multiple perspectives.

Most Popular

SmartCitiesWorld launches AI CityXchange to support cities at every stage of AI adoption

A dedicated platform and series of workshop events focused on how AI is being applied across cities from experimentation to large-scale, embedded deployment.

What is ‘Smart City’ and why do we need them?

Smart city is the framework based on Information and Communication technologies that enable the development of sustainable practices to address the urbanisation challenges. Leveraging the technology is one of the foremost pillars of ‘smart cities’ in order to increase efficiencies and improve the quality of resident’s life and the city’s services.

AI used to monitor and optimise Swedish road infrastructure

Computer vision and machine learning specialist, Univrses, will work with the Swedish Transport Administration to digitise and manage roadside infrastructure.

UK train station harvests kinetic energy from commuters’ footsteps

The project at Leighton Buzzard station aims to show how untapped footfall energy at transport hubs represents a real opportunity to provide sustainable energy sources.

Public technology Portal sculpture unites Dublin and New York

Each sculpture features a 24/7 visual livestream from a Portal in the other city, allowing real-time interaction between Dubliners and New Yorkers and visitors.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Guest Opinioins

Think Tank: When the sea swallows your cities

In the latest of our opinion pieces from members of our Advisory Board, a grim warning is issued about the risk of ...

Think tank: Sex(ism) and the city

In the latest of our opinion pieces from members of our Advisory Board, the question of whether our cities are truly ...

Beyond the pandemic: the technology that will remain part of our smart cities

Covid-19 has brought new kinds of technology into our lives but which will remain beyond the pandemic?

Smart waste, an opportunity cities should not trashSponsored by Paradox Engineering

Embracing smart waste will lead to healthier, more efficient and prettier cities, writes Gianni Minnetti, CEO of ...

The future of smart city technologySponsored by Huawei

Imagination and vision is required to enable successful digital transformation in our cities, writes Huawei’s Nadim ...

Jointly building a smart city helps us all enjoy better urban livesSponsored by Huawei

Closed ecosystems mean limited choices, limited innovation, limited success, writes York Yuekun.

Rebuilding tomorrow’s smart cities with a people first approach

Cities need to invest in its number one asset - its people - in the wake of Covid-19, writes Michael Proman, Managing ...

Think tank: why 5G is not the cure all for economy recovery

In the latest in our series of opinions from SCW board members, Libellium CEO Alicia Asín argues we shouldn’t be ...

How collaboration can improve the emergency services and protect us allSponsored by Huawei

The emergency services can benefit from a more integrated and innovative approach, writes Huawei’s Nadim Abdulrahim.

Breaking down regulatory barriers is key to achieve smarter cities

Governments need to prioritise dynamic regulation when it comes to policy-making.

Think Tank: collaboration, as much as tech, will rebuild smart cities

In the first of a new series, SCW board members will write about the burning issues facing smart cities. First is ...

Q&A: Huawei's Hong-Eng Koh on the value of digital transformationSponsored by Huawei

Hong-Eng Koh discusses how data is central to a smart city and the value technology offers.

Iskandar shows Malaysia’s smart cities’ promise but only if they keep citizens in mind

Malaysia can show how to build a smart city from scratch but it’s not without its challenges, writes Skymind CEO Shawn ...

Latest City Profile

SmartCitiesWorld City Profile – Dublin

Smart Cities Reports

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

Latest Trend Report

Trend Report 2025: Planning and operating thriving cities – innovation for smarter urban living

Trend Series

Download our latest report to uncover how artificial intelligence is being used to support cities in how they plan and operate city services to ensure they are vibrant, sustainable and economically thriving modern spaces.

Latest Webinar

OnDemand Panel Discussion: Digital twins and AI as the intelligent operating layer for cities

Webinars

Join us for insights from real-world case studies on the use of digital twins and AI as the present and future of urban management.

Latest Podcast

How cities can own their data and their future with sovereign AI

Podcasts

Tune into the SmartCitiesWorld podcast to understand the world of sovereign AI for cities, featuring PNY Technologies’ Youssef Nadiri as our expert guest.

Latest Urban Exchange Podcast

Urban Exchange Podcast Episode 32 – Flood and energy resilience in Quezon City

Urban Exchange Podcast

Tune in for the latest Urban Exchange where we get a first-hand account of city resilience measures from Quezon City following unexpected extreme rainfall.

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Most Popular

British Columbia launches competitive process for clean power

Arlington County uses AI to elevate emergency response

Sense announces edge artificial intelligence fault detection

Dubai Municipality adopts integrated facilities management

36 cities chosen to chart a course towards the future

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Special Reports

Urban Exchange Episode 4: Francis Suarez, Mayor of Miami

Urban Exchange Episode 4: Francis Suarez, Mayor of Miami

Urban Exchange Episode 3: Glasgow City Council Leader Susan Aitken

Urban Exchange Episode 3: Glasgow City Council Leader Susan Aitken

COP26: 10 guiding principles to be reflected in the final agreement