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Mobile ticketing option introduced on local transit systems in Toronto area

Presto E-Tickets allow customers on DRT and HSR transit systems to use their smartphones to make in-app cashless and contactless fare purchases, which can then be visually verified.

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Hamilton Street Railway transit services are offering e-ticket services from Bytemark
Hamilton Street Railway transit services are offering e-ticket services from Bytemark

Presto, the electronic fare payment system for the Greater Toronto Area, has introduced an account-based ticketing app on two local transit systems as a safer payment option during the pandemic.

 

Contactless Presto E-Tickets provided by Bytemark, a mobility-as-a-service (MaaS) specialist, has first launched on Durham Region Transit (DRT) and Hamilton Street Railway (HSR).

 

Fare purchases

 

Presto E-Tickets, available for both iOS and Android, allow customers on DRT and HSR transit systems to use their smartphones to make in-app cashless and contactless fare purchases, which can then be visually verified at a distance by drivers and fare inspectors.

 

“We know our customers want even more convenient and touchless payment options, especially during a time when safety is so top of mind,” said Annalise Czerny, chief of Presto.

 

“We worked quickly to launch Presto E-Tickets, starting first on DRT and HSR, so that customers can safely and easily purchase and pay their fare all from their smartphone.”

 

The app, available in English and French, lets riders remain truly contactless and cashless throughout their travel experience. Easy to view from a distance, the dynamic tickets with built-in fraud protection allow transit operators to maintain social distancing while ensuring that fares are paid.

“We know our customers want even more convenient and touchless payment options, especially during a time when safety is so top of mind”

“HSR is excited to offer Presto E-Tickets to our customers. Presto E-Tickets are a convenient, secure and contactless alternative to pay fares, as the HSR ends the sale of paper tickets this fall,” added Nancy Purser, manager of transit support services at the City of Hamilton.

 

“This new and innovative solution is a great option for DRT customers wanting the convenience and safety of contactless fare payment. We’re eager to see Presto E-Tickets used across our entire network of scheduled, specialised, and on demand services,” said Bill Holmes, general manager Durham Region Transit.

 

Future versions of Presto E-Tickets will be integrated with Presto’s electronic fare collection system to allow for faster automatic validation. The app, which runs on Bytemark Bridge, a plan, book and pay platform, will continue to evolve with new features for customers, as well as expansion to include other local transit providers.

 

Presto serves 11 transit systems across the Greater Toronto Area, with more than 4 million customers. HSR provides some 21 million rides annually. DRT has more than 240 vehicles, with transit service available throughout the entire region of Durham.

Founded in 2011, Bytemark provides MaaS and payments-as-a-service (PaaS) solutions to cities and agencies around the globe.

 

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