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Discover how AI-powered digital twins are transforming urban infrastructure and how these innovations can improve efficiency, resilience, and sustainability.

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Explore how data and AI are being used in urban transport networks to support planning, day-to-day operations, and improve outcomes for communities and passengers.

SmartCitiesWorld Summit 2026: connecting climate action, resilience and urban innovation

As cities confront the combined pressures of climate change, infrastructure resilience and digital transformation, the SmartCitiesWorld Summit 2026 will bring together urban leaders and partners during London Climate Action Week to explore how these agendas intersect – and how cities can translate strategy into practical action.

How AI cities shape Malaysia’s digital future – and the role of the region’s first Smart City ExpoSponsored by Smart City Expo Kuala Lumpur

Discover how Malaysia is leading the way in AI-powered urban innovation at the first Southeast Asian Smart City Expo in Kuala Lumpur.

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SmartCitiesWorld City Profile – Sunderland

Find out how Sunderland is repositioning itself as a leading smart city – using digital infrastructure and low-carbon innovation to build a resilient, future-focused economy in the latest SmartCitiesWorld City Profile.

SmartCitiesWorld City Profile – Dublin

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

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How cities can own their data and their future with sovereign AISponsored by PNY Technologies

Tune into the SmartCitiesWorld podcast to understand the world of sovereign AI for cities, featuring PNY Technologies’ Youssef Nadiri as our expert guest.

Urban Exchange Podcast Episode 32 – Flood and energy resilience in Quezon City

Tune in for the latest Urban Exchange where we get a first-hand account of city resilience measures from Quezon City following unexpected extreme rainfall.

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Transforming indoor public safety with smart sensor networksSponsored by Motorola Solutions

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How AI will define cities and mobility in 2026Sponsored by ST Engineering

Gareth Tang, President of Urban Solutions at ST Engineering, explains how urban AI applications are set to evolve, detailing projects where AI is already making significant impact.

Home | Research

Company Spotlight - Esri

by Nolan O'Connor

Technology is a vital component of delivering smarter communities, but technology alone is not enough. Smart communities are born when people, place and technology come together to deliver outcomes that improve our places and the lives of those who live there.

This Company Spotlight looks at how Esri - a GIS software company that specialises in mapping and spatial data analytics technology - can unlock operational & business potential.

Esri believes that for councils and public sector organisations to truly transform, the role of the citizen will need to change. And Geographic Information Systems have a huge part to play.

Geographic Information Systems (GIS) are providing the vital context to underpin and support decision-making, informing opinion and helping to test and shape policy, plans and the future.

SmartCitiesWorld looks at how Esri are getting involved in smart city solutions across the world.

Download this document to find out how:

• GIS was fundamental to Europe’s biggest infrastructure project - CrossRail

• Esri’s technology spawned a new way of working at Glasgow City Council

• Online tools provided the catalyst for public consultations in Leeds City Council

• How London has developed an Infrastructure Mapping Application for projects

When you download this, we may share your data with ESRI in line with our Privacy Policy, and through carefully-evaluated legitimate interest.

You will need to be a member to download the full report, however membership is free and only takes 30 seconds.

Why not try these links to see what our SmartCitiesWorld AI can tell you.

(Please note this is an experimental service)

How does GIS technology improve decision-making in public sector organizations?In what ways did Esri's tools enhance public consultations in Leeds?How was GIS fundamental to the success of Europe's CrossRail project?What role does Esri's technology play in transforming Glasgow City Council?How does London's Infrastructure Mapping Application support urban project planning?

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Previous: Smart Cities, Smarter Citizens

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Webinars

Trend Report Panel Discussion (21 May): Operating smarter: using digital twins and AI to reshape urban infrastructure management

Trend Report Webinar (19 May): How AI and data are transforming transport operations and services

Special Reports

SmartCitiesWorld Summit 2026: connecting climate action, resilience and urban innovation

How AI cities shape Malaysia’s digital future – and the role of the region’s first Smart City ExpoSponsored by Smart City Expo Kuala Lumpur

Smart Cities Reports

SmartCitiesWorld City Profile – Sunderland

SmartCitiesWorld City Profile – Dublin

Podcasts

How cities can own their data and their future with sovereign AISponsored by PNY Technologies

Urban Exchange Podcast Episode 32 – Flood and energy resilience in Quezon City

Opinions

Transforming indoor public safety with smart sensor networksSponsored by Motorola Solutions

How AI will define cities and mobility in 2026Sponsored by ST Engineering

Company Spotlight - Esri

Latest City Profile

SmartCitiesWorld City Profile – Sunderland

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