The software gives utilities real-time visibility into faults throughout the distribution grid all the way to the service and secondary lines feeding homes.
At a glance
Who: Sense.
What: The grid edge intelligence specialist, Sense, has launched an edge-powered fault detection solution to improve safety, reliability, and wildfire prevention.
Why: To provide utilities with real-time visibility into faults throughout the distribution grid. More than 90 per cent of US outages reportedly occur on the distribution grid, yet most fault detection technologies focus upstream on transmission or substations.
Where: The software is available to utilities in the US.
Grid edge intelligence specialist, Sense, has launched an edge-powered fault detection solution to improve safety, reliability, and wildfire prevention.
The software solution, which is embedded directly into next-generation smart meters, gives utilities real-time visibility into faults throughout the distribution grid. This includes all the way to the service and secondary lines feeding homes, areas where most failures originate but monitoring has historically been limited.
According to the US Energy Information Administration, more than 90 per cent of US outages occur on the distribution grid, yet most fault detection technologies focus upstream on transmission or substations. Sense uses Waveform AI, its on-meter signal disaggregation and insight technology, to detect arcing, downed lines, and equipment degradation in real time, helping utilities reduce wildfire risk, protect crews, and accelerate restoration.
Built for advanced metering infrastructure 2.0 (AMI 2.0), Sense runs as software inside modern smart meters, maximising the investment in meter deployments and avoiding the additional cost and complexity of pole-top sensors or radio-based localisation.
Sense claims utilities can detect and localise faults faster, shorten outages, reduce truck rolls, and prioritise asset replacements based on real-world conditions. Early fault detection on the distribution grid can also help improve safety for utility lineworkers, as arcing events can be fatal for lineworkers who encounter them in the field.
“Utilities need fast, accurate visibility into what’s happening on the distribution grid,” said Sense CEO Mike Phillips. “By moving intelligence to the edge, we’re giving operators actionable insight the moment something goes wrong – without requiring new hardware or specialised field equipment.”
According to Sense, the solution has already demonstrated proven value in utility pilots, identifying incipient faults caused by emerging vegetation issues and uncovering previously unseen faults in field infrastructure. The sense fault detection solution follows the Sense load visibility solution announced in late 2025.
“By moving intelligence to the edge, we’re giving operators actionable insight the moment something goes wrong – without requiring new hardware or specialised field equipment”
Sense aims to make the energy transition accessible to everyone. Its embedded intelligence sets out to redefine how utilities and consumers interact with homes and the grid.
By partnering with meter manufacturers, Sense aims to deliver software driven by high-resolution data that’s vital for utilities to better engage with customers, detect devices, balance load, forecast demand and identify anomalies.
Why not try these links to see what our SmartCitiesWorld AI can tell you.
(Please note this is an experimental service)
How does Sense's edge AI improve fault detection on distribution grids?What benefits does embedding fault detection in smart meters provide?How can real-time fault visibility reduce wildfire risks for utilities?In what ways does Waveform AI identify equipment degradation and arcing?How does Sense's solution help prioritize utility asset replacements effectively?