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Ohio DoT launches on-demand transit service in Chillicothe
The new service, in partnership with the Routing Company, includes 22 vehicles that provide on-demand, fixed route, and paratransit service across Chillicothe.
Chillicothe Transit System (CTS) has announced the launch of an on-demand, fixed, and paratransit service in Chillicothe, Ohio.
The new service, in partnership with the Routing Company (TRC), includes 22 vehicles that provide on-demand, fixed route, and paratransit service – all powered by TRC’s Pingo platform.
Scheduling and dispatch software
The partnership was first announced In December 2023 and marks TRC’s first order through the five-year Ohio Department of Transportation (ODoT) State Contract, where TRC is named (in partnership with Optibus) to provide scheduling and dispatch software across Ohio. The ODoT contract allows Ohio transit agencies to use the State Contract to purchase TRC products through a streamlined procurement process.
CTS is the public transit system operating in Chillicothe city limits and the surrounding Ross County. It operates fixed routes, paratransit services, county routes, and contract transportation services, supporting more than 150,000 trips per year.
“Together we are working to provide greater equity, sustainability, and convenience in using public transit, so that no person in Chillicothe is left behind”
“It was time to bring our transit services to the next level of efficiency and reliability, and in partnership with TRC we’ve begun to do just that, with total transit service operation,” said Amy Arnold, transit coordinator, CTS.
“TRC is known for delivering an exceptional rider experience and our community is no exception. Together we are working to provide greater equity, sustainability, and convenience in using public transit, so that no person in Chillicothe is left behind.”
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TRC is supporting CTS’ service with its full suite of Pingo products – including a shuttle application through Pingo Campus. TRC’s Pingo platform includes the Drive Pingo and Ride Pingo apps and the Pingo Dashboard operations management tool, which together provide on-demand, paratransit, fixed, shuttle, and flexible transit that enhances ridership of existing transit networks.
“Partnering with CTS on total transit service operation has proven nothing short of game-changing and innovative,” said James Cox, chief executive officer, TRC. “CTS came to us with the challenge of replacing inefficient routes, and we’ve come together to do that – providing transit service for the community in a more efficient way. Together, we’re providing accessible, convenient, and reliable transportation for the people of Chillicothe, Ohio.”
CTS used operational funds from the Federal Transit Administration’s Formula Grants for Rural Areas (5311 funds) to support the fare-free service, which is operating within city limits, including the Ohio State Route 159 to Ohio State Route 207 interchange, and Ohio State Route 104 to the Chillicothe Veterans Affairs Medical Centre.
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How does TRC’s Pingo platform improve transit efficiency in Chillicothe?What role does the Ohio DoT State Contract play in this partnership?How does the on-demand service enhance inclusivity for Chillicothe residents?In what ways does the fare-free model impact ridership and accessibility?How are paratransit and fixed routes integrated within the new transit system?
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