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LA Metro and Cubic facilitate touch-free travel

Through the Transit Access Pass, LA Metro and 25 participating agencies across Los Angeles County can offer customers touchless bus and rail payment options.

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LA Metro now offers a touchless and convenient way to pay for fares
LA Metro now offers a touchless and convenient way to pay for fares

The Los Angeles County Metropolitan Transportation Authority (LA Metro) has introduced a new Transit Access Pass (Tap) contactless mobile app, offering travellers a convenient way to safely pay for their journeys.

 

LA Metro partnered with Cubic Transportation Systems (CTS) to introduce the Tap mobile app so now it and 25 participating Tap agencies across Los Angeles County can offer customers touchless bus and rail fare payment options. CTS has also enabled the Tap card on iPhone and Apple Watch.

 

Social distancing

 

“In the midst of the Covid-19 pandemic, this new feature now offers a great option for essential workers, honours social distancing with no bus operator interaction needed by the rider and works on all Tap participating agencies, whether boarding at front or at rear door validators,” said Phillip Washington, chief executive officer of LA Metro.

 

According to CTS, the Tap card on iPhone and Apple Watch makes it easy for travellers to quickly ride and transfer across modes of transportation with features that enhance the user experience.

 

Riders can add a new Tap card in Apple Wallet and hold an iPhone or Apple Watch near a Tap dial when boarding a bus or train for immediate fare validation. Users can also conveniently reload their card through Apple Wallet on iPhone, Apple Watch with Apple Pay or the Tap mobile app, eliminating physical contact and the need to visit a rail station or vendor.

“This new feature now offers a great option for essential workers, honours social distancing with no bus operator interaction needed by the rider and works on all Tap participating agencies”

Riders can use the Tap mobile app to transfer a physical Tap card to their Apple Wallet as well as purchase stored value and passes, plan transit trips and manage their account settings along with various multi-modal programmes such as Metro Bike Share.

 

“Cubic’s mobile payment solutions and next-generation apps give users flexibility in payment options and enhanced features that will simplify their travel experience,” added Jeff Lowinger, president of Cubic Transportation Systems.

 

“During this unprecedented time, safety for our customers and travellers remains our key priority; we are excited to work with Metro to bring the Tap card on iPhone and Apple Watch to Metro transit riders.”

 

Cubic developed the Tap card system and has supported Metro with development, maintenance, and product support/enhancement services since 2002.

 

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