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Report reveals what global transit commutes looked like in 2020

Moovit’s 2020 Global Public Transport Report includes two new categories: Covid-19 impact on public transit usage, and mobile payment demand for mass transit rides. 

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Singaporeans want to know how crowded public transport is before they board
Singaporeans want to know how crowded public transport is before they board

New York City has the highest Covid-related deaths among all US cities, yet 44 per cent of people are not interested in mobile payments for a safer mass transit journey while more than half (54 per cent) of locals in São Paulo, the Brazilian city with the highest Covid-related deaths, want mobile payment for public transportation.

 

These are among the findings of mobility-as-a-service (MaaS) solutions provider Moovit’s annual Global Public Transport Report: Here’s What Transit Commutes Looked Like in 2020.

 

To fulfil its shared MaaS vision, Mobileye, an autonomous vehicle technology company and Moovit’s sister company Intel, plans to harness the mobility behavioural insight to offer autonomous MaaS in key markets globally.

 

Interactive report

 

The annual interactive Moovit report brings together data analysis from 10s of millions of trip requests performed by Moovit app users, together with user research in 104 cities across 28 countries. The result sets out to be a comprehensive breakdown of how people moved around their cities last year, including the impact Covid-19 had on public and shared transportation usage. It offers transportation agencies and municipalities the ability to gain insights into what riders need in order to feel safe riding mass transportation.

 

The data revealed in the 2020 Global Public Transport Report indicates that public and shared transportation riders are open to new transit options that are considered safe and convenient, such as future robotaxi services.

 

Together, Moovit’s urban mobility app used by millions, and deep understanding of mobility patterns will enable Mobileye to begin offering robotaxi services, both as a standalone and in partnership with transit operators in 2022.

“We’re living in a time where data is more important than ever before. Big data can help cities and transit agencies gain insights into what riders need in order to increase mass transit use”

Moovit’s 2020 Global Public Transport Report includes two new categories, in contrast to the 2019 report: Covid-19 impact on public transit usage, and mobile payment demand for mass transit rides. Additional report metrics include the duration of a one-way public transit commute, wait time at stops/stations, walking distance as part of a one-way commute, number of transfers, total trip distance, what public transit riders said would encourage more ridership, and micro-mobility (bike and scooter) usage frequency, why it’s used, and barriers to adoption.

 

“We’re living in a time where data is more important than ever before,” said Yovav Meydad, Moovit’s chief growth and marketing officer. “Especially in the public transportation industry, big data can help cities and transit agencies gain insights into what riders need in order to increase mass transit use.

 

“We’re excited to release our annual Global Public Transport Report, which includes insights from riders themselves on what they need in order to feel safe riding public transportation. This report is a great tool for transit agencies, operators, and municipalities to learn about the services they can offer to fill in the gaps and keep their city running.”

 

The report includes findings for major world cities in the Americas, Asia-Pacific, and Europe. This includes New York City, San Francisco, London, Paris, Madrid, Barcelona, Singapore, Berlin, Rome, Sao Paulo, Sydney and more.

 

Worldwide findings include:

  • NYC has the highest Covid-related deaths among all US cities, yet 44 per cent are not interested in mobile payments for a safer mass transit journey
  • While 54 per cent of locals in São Paulo, the Brazilian city with the highest Covid-related deaths, want mobile payment for public transportation
  • Specifically due to Covid-19, 43 per cent of Singaporeans want to know how crowded a public transportation vehicle is, before they board
  • Attributed significantly to stay-at-home orders, 57 per cent of Italian public transit riders are using it less frequently or not at all
  • Jakarta locals endure the longest public transportation commute durations in the world, while locals of Burgos, Spain, enjoy the shortest
  • Forty-nine percent of Spaniards have indicated that they use public transportation with the same frequency or more, despite the pandemic

Moovit’s 2020 Global Public Transport Report can be viewed here.

 

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