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Smart Dubai issues paperless progress report

Fourteen government entities have managed to reduce their paper consumption by almost two-thirds as part of the Dubai Paperless Strategy, which has also led to more than 250 services being upgraded.

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Smart Dubai wants the emirate to be a model for smart cities of the future
Smart Dubai wants the emirate to be a model for smart cities of the future

Fourteen government entities in Dubai have managed to reduce their paper consumption by almost two-thirds (64.9 per cent) by implementing the Dubai Paperless Strategy.

 

It has also led to more than 250 services being upgraded, allowing entities to save 91 million sheets of paper. Smart Dubai launched the strategy in 2018 as part of its efforts to enhance government efficiency. It seeks to eliminate the use of paper from all internal operations and customer-facing services.

 

Cost and tree savings

 

The strategy identifies two types of paper: first, paper used in processes and services, which can be eliminated through digital alternatives and second, paper printed selectively that is not process related, but printed and used due to current habits and culture.

 

The reduction in use of paper (from 261 million to 169 million) has reportedly led to savings of more than AED725m million to date and almost eight million hours of labour across government sector. Smart Dubai also claims the strategy has saved more than 20,000 trees from being cut down to make paper.

 

In March 2020, Smart Dubai launched the 100 per cent Paperless Stamp initiative as part of the Government Development Track, one of the six tracks announced by the Dubai Council, which is awarded to government entities where the paperless strategy is 100 per cent implemented.

“We are committed to enhancing the emirate’s international standing and support its efforts to transform itself into a role model for smart cities of the future.”

“Smart Dubai is reaching out to more entities, engaging them to implement the strategy in near future, by digitising their services and internal operations, leading them to completely forego paper use for any internal or external transactions after 2021,” said Dr Aisha Bint Butti Bin Bishr, director general of Smart Dubai.

 

She added: “We are committed to enhancing the emirate’s international standing and support its efforts to transform itself into a role model for smart cities of the future. What we started now, will guide present and future generations in line with this year’s national objective of preparing for the UAE’s 50th anniversary, 2020: Towards the Next 50.

 

“Our main goal is to ensure people’s happiness, develop the community, and improve the government’s work environment, in line with the requirements of the cities of the future.”

 

Large entities (that use more than 10 million sheets of paper annually) that managed to cut their paper consumption by around 65 per cent, include Dubai Roads and Transport Authority (RTA), Dubai Police, Dubai Electricity and Water Authority (DEWA), Dubai Municipality, Dubai Courts, Dubai Health Authority (DHA), and the General Directorate of Residency and Foreigners Affairs.

 

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