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OnDemand Trend Report Panel Discussion: AI for personalised government services – building trust and inclusivity in cities

Join city and industry experts to explore how AI is enabling more personalised, accessible, and trusted government services, and uncover practical strategies for responsible AI adoption that benefits all citizens. Hear from Manchester City Council and the City of Tampere.

OnDemand Webinar: Getting your data strategy right for smarter sites and safer operations

Discover the crucial role industrial sites are playing in shaping safety, resilience, and service continuity for continued city connectivity.

Special Reports

How AI cities shape Malaysia’s digital future – and the role of the region’s first Smart City ExpoSponsored by Smart City Expo Kuala Lumpur

Discover how Malaysia is leading the way in AI-powered urban innovation at the first Southeast Asian Smart City Expo in Kuala Lumpur.

SusHi Tech Tokyo 2024: experience ‘Tokyo 2050’ todaySponsored by The SusHi Tech Tokyo 2024 Showcase Program Executive Committee

Discover innovative concepts to solve urban issues through SusHi Tech Tokyo’s programme focused on leveraging diverse ideas, digital know-how and cutting-edge technologies.

Smart Cities Reports

SmartCitiesWorld City Profile – Dublin

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

SmartCitiesWorld City Profile 2024 – City of Madrid

Discover how the city of Madrid is innovating to become a smarter, more sustainable city that’s able to deliver improved services to residents and visitors alike.

Podcasts

Podcast: Using mobility data to shape the future of citiesSponsored by TomTom

TomTom’s Ralf-Peter Schäfer discusses the power of real-time data in reshaping city life, and what the future holds for smart urban mobility.

Podcast: Building resilient cities: trustworthy AI, digital twins, and urban innovation at YII 2025Sponsored by Bentley Systems

SmartCitiesWorld speaks with Bentley Systems leaders about unleashing AI and digital twins to drive innovation, resilience, and people-first progress in the world’s cities.

Opinions

Beyond video: how cameras as IoT sensors are changing city safety operationsSponsored by Axis Communications

Andrea Sorri of Axis Communications explains how AI can be used to maximise insights from existing infrastructure and enable cities to avoid the costs of deploying new sensors.

Cities Climate Action Summit 2024 – meet the exhibitor: Latitudo 40

Latitudo 40 sits at the convergence of satellite imagery analysis and AI and will demonstrate the vital role satellite data has to play in helping cities tackle the challenges of climate change.

Most Popular

Smart city research initiative aims to develop results-driven playbook

What is ‘Smart City’ and why do we need them?

Speaker line-up announced for Cities Climate Action Summit

SmartCitiesWorld launches climate action summit

OnDemand Panel Debate (11 Dec): Going behind the scenes of Dallas’ smart city initiatives

Latest City Profile

SmartCitiesWorld City Profile – Dublin

Smart Cities Reports

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

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Home | Governance and Citizen | People and skills

People and skills

The latest news on people and skills in smart city projects across the world.

City of Charlotte to host second data conference

City of Charlotte to host second data conference

Data management & software17 Nov 2025

City is inviting proposals from researchers, technologists, community leaders, and public sector professionals with a passion for using data to solve real-world challenges.

Saudi Arabia to launch AI Innovation Centre

Saudi Arabia to launch AI Innovation Centre

AI and Machine Learning13 Nov 2025

Joint venture between AI software company SenseTime and King Saud University will serve as a platform for AI use cases and research across multiple sectors.

AI Readiness Project launched in the US

AI and Machine Learning12 Nov 2025

Initiative from Rockefeller Foundation and Centre for Civic Futures aims to help governments build capacity, confidence, and shared infrastructure to use AI responsibly.

Dubai adopts the use of Co-Pilot across government entities

Dubai adopts the use of Co-Pilot across government entities

AI and Machine Learning10 Nov 2025

The deployment follows Microsoft’s recent announcement that it will enable local data processing for Microsoft 365 Copilot in the United Arab Emirates.

San José partners to bring free AI learning to every resident

San José partners to bring free AI learning to every resident

AI and Machine Learning07 Nov 2025

The public private collaboration with Google, OpenAI, Anthropic and the Bay Area Council will make free AI education and tools available to residents.

Rome crowned Smart City of 2025 at Barcelona Expo

Rome crowned Smart City of 2025 at Barcelona Expo

News06 Nov 2025

Judges at the World Smart City Awards gala said Rome’s visionary strategy is leveraging data, 5G and digital twins to enhance urban governance, improve public services and build resilience.

Town of Vail to deploy AI solution to make city smarter and safer

Town of Vail to deploy AI solution to make city smarter and safer

AI and Machine Learning29 Oct 2025

By using renewable infrastructure to support AI workloads, the town illustrates how municipalities can deploy AI responsibly without compromising climate goals.

Los Angeles launches free community wifi in Crenshaw Corridor

Los Angeles launches free community wifi in Crenshaw Corridor

Inclusivity24 Oct 2025

Pairing wifi technology with existing city infrastructure unlocks a platform for Los Angeles to further develop smart city assets and public service delivery.

Dubai partners with Oracle to build digital capabilities

Dubai partners with Oracle to build digital capabilities

People and skills21 Oct 2025

The entities will collaborate in the fields of AI and digital innovation to develop joint use cases that contribute to improving business and user experiences.

City of San José to release RFP for generative AI platform

City of San José to release RFP for generative AI platform

AI and Machine Learning17 Oct 2025

City’s goal is to enhance customer service by also providing its AI-trained workforce with the tools to create custom AI chatbot assistants on a City platform.

Most Popular

Smart city research initiative aims to develop results-driven playbook

ESI ThoughtLab will define the cost benefits of smart city investments and provide city and business leaders with an evidence-based guide.

What is ‘Smart City’ and why do we need them?

Smart city is the framework based on Information and Communication technologies that enable the development of sustainable practices to address the urbanisation challenges. Leveraging the technology is one of the foremost pillars of ‘smart cities’ in order to increase efficiencies and improve the quality of resident’s life and the city’s services.

ST Engineering to provide smart city platform for Lusail City

The company will build and operate a smart city platform with citywide network connectivity for the Qatar city using advanced AI and data-driven technologies.

Gothenburg boosts sustainable public transport push with e-bus roll-out

More than 150 electric buses will be introduced in the region covering Gothenburg, Mölndal and Partille, where 180 million trips are made by bus each year.

Speaker line-up announced for Cities Climate Action Summit

Experts from cities and organisations around the world will come together in SmartCitiesWorld’s three-day hybrid event to tackle the climate challenge head-on.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Guest Opinions

Enhancing operational efficiency in cities through AI

Wayne Arvidson, global CTO of verticals, computer vision and AI at Dell Technologies, and Charbel Aoun, smart cities ...

Latest City Profile

SmartCitiesWorld City Profile – Dublin

Smart Cities Reports

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

Latest Trend Report

Trend Report 2025: Planning and operating thriving cities – innovation for smarter urban living

Trend Series

Download our latest report to uncover how artificial intelligence is being used to support cities in how they plan and operate city services to ensure they are vibrant, sustainable and economically thriving modern spaces.

Latest Webinar

OnDemand Trend Report Panel Discussion: AI for personalised government services – building trust and inclusivity in cities

Webinars

Join city and industry experts to explore how AI is enabling more personalised, accessible, and trusted government services, and uncover practical strategies for responsible AI adoption that benefits all citizens. Hear from Manchester City Council and the City of Tampere.

Latest Podcast

Podcast: Using mobility data to shape the future of cities

Podcasts

TomTom’s Ralf-Peter Schäfer discusses the power of real-time data in reshaping city life, and what the future holds for smart urban mobility.

Latest Urban Exchange Podcast

Urban Exchange Podcast Episode 31 – Resilient Sydney: 33 local governments, one resilience strategy

Urban Exchange Podcast

Join us for a journey of collaboration on the Urban Exchange Podcast, where we discover how Resilient Sydney is aligning more than 30 local council on a single resilience plan.

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Most Popular

London housing delivery threatened by data centre power surge, warns Assembly report

Looq expands global partnerships to advance reality capture

National Grid utilises AI to combat rising wildfire risk

Tallinn launches smart recycling app

Nairobi launches air quality action plan and portal

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

City Profiles

Smart Cities Reports

SmartCitiesWorld City Profile – Dublin

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

Smart Cities Reports

SmartCitiesWorld City Profile 2024 – City of Madrid

Discover how the city of Madrid is innovating to become a smarter, more sustainable city that’s able to deliver improved services to residents and visitors alike.

Smart Cities Reports

SmartCitiesWorld City Profile – San Diego

Delve into this City Profile which focuses on how the City of San Diego is innovating through policy and technology to best serve its communities. Find out how it splits the city’s challenges and matches them to solutions that demonstrate exactly how technology, policy and investment come together to overcome both every-day and long-term issues.

Webinars

OnDemand Trend Report Panel Discussion: AI for personalised government services – building trust and inclusivity in cities

OnDemand Panel discussion: Using AI to create value in cities for communities and workforce

OnDemand Panel discussion: Using AI to create value in cities for communities and workforce

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