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Webinars

Trend Report Webinar (19 May): How AI and data are transforming transport operations and services

Explore how data and AI is being used in urban transport networks to support planning, day-to-day operations, and improve outcomes for communities and passengers.

OnDemand Trend Report Panel Discussion: AI for personalised government services – building trust and inclusivity in cities

Join city and industry experts to explore how AI is enabling more personalised, accessible, and trusted government services, and uncover practical strategies for responsible AI adoption that benefits all citizens. Hear from Manchester City Council and the City of Tampere.

Special Reports

SmartCitiesWorld Summit 2026: connecting climate action, resilience and urban innovation

As cities confront the combined pressures of climate change, infrastructure resilience and digital transformation, the SmartCitiesWorld Summit 2026 will bring together urban leaders and partners during London Climate Action Week to explore how these agendas intersect – and how cities can translate strategy into practical action.

How AI cities shape Malaysia’s digital future – and the role of the region’s first Smart City ExpoSponsored by Smart City Expo Kuala Lumpur

Discover how Malaysia is leading the way in AI-powered urban innovation at the first Southeast Asian Smart City Expo in Kuala Lumpur.

Smart Cities Reports

SmartCitiesWorld City Profile – Sunderland

Find out how Sunderland is repositioning itself as a leading smart city – using digital infrastructure and low-carbon innovation to build a resilient, future-focused economy in the latest SmartCitiesWorld City Profile.

SmartCitiesWorld City Profile – Dublin

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

Podcasts

Urban Exchange Podcast Episode 31 – Resilient Sydney: 33 local governments, one resilience strategy

Join us for a journey of collaboration on the Urban Exchange Podcast, where we discover how Resilient Sydney is aligning more than 30 local councils on a single resilience plan.

Urban Exchange Podcast Episode 26 - Championing urban heat resilience: Global Chief Heat Officer Eleni Myrivili

The Urban Exchange welcomes Eleni Myrivili, Global Chief Heat Officer for UN-Habitat and Atlantic Council, to discuss combatting urban heat at the local level.

Opinions

The future of smart city technologySponsored by Huawei

Imagination and vision is required to enable successful digital transformation in our cities, writes Huawei’s Nadim Abdulrahim.

Overcoming the innovation gap

There is a gap between the aspirations of cities and the true capabilities of smart city technology, writes Anders Lisdorf.

22 - 26 June 2026: Find out more

Most Popular

Public technology Portal sculpture unites Dublin and New York

SmartCitiesWorld launches AI CityXchange to support cities at every stage of AI adoption

Crowdfunding the future for councils?

Podcast: The central role of cities in the sharing economy, with Chelsea Rustrum

AI tools for city management launched at Bloomberg CityLab

Latest City Profile

SmartCitiesWorld City Profile – Sunderland

Smart Cities Reports

Find out how Sunderland is repositioning itself as a leading smart city – using digital infrastructure and low-carbon innovation to build a resilient, future-focused economy in the latest SmartCitiesWorld City Profile.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

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Home | Governance and Citizen | Inclusivity

Inclusivity

The latest news on inclusivity in smart city projects across the world.

UK town to feature first full British Sign Language navigation

UK town to feature first full British Sign Language navigation

Inclusivity17 Mar 2026

It is the first time that a fully integrated virtual navigation tool has been created to cover an entire town, helping deaf and disabled people navigate Exmouth.

Digital Dubai launches senior citizens track

Digital Dubai launches senior citizens track

Inclusivity11 Feb 2026

Digital Dubai and the Community Development Authority are enhancing digital quality of life for seniors as part of the Digital Balance Initiative for Families.

Chicago releases RFP for small business tech enhancement programme

Chicago releases RFP for small business tech enhancement programme

People and skills27 Jan 2026

City initiative will equip under-resourced small business owners with the skills, tools, and access needed to grow, compete and succeed in a digital-first economy.

Assessing e-services in Ukrainian cities

Assessing e-services in Ukrainian cities

News09 Jan 2026

Transparent Cities programme evaluated 11 cities to discover how user-friendly and mature the digital service infrastructure is for citizens and businesses.

How NYC aims to be the world’s most language-friendly city

How NYC aims to be the world’s most language-friendly city

Inclusivity11 Dec 2025

Agencies will evaluate how to further incorporate language technologies into their interactions and language apps will be installed on city-owned smart devices.

Urban Transformation Summit spurs action to reimagine cities

Urban Transformation Summit spurs action to reimagine cities

News31 Oct 2025

Announcements at the WEF Summit included news of the first cohort for a global coalition dedicated to advancing high-quality, people-centred urban development.

Sunderland expands hub network to boost digital inclusion

Sunderland expands hub network to boost digital inclusion

Inclusivity31 Oct 2025

The seven new hubs have been established in communities with significant digital needs in the UK city, while five existing hubs have been strengthened.

Los Angeles launches free community wifi in Crenshaw Corridor

Los Angeles launches free community wifi in Crenshaw Corridor

Inclusivity24 Oct 2025

Pairing wifi technology with existing city infrastructure unlocks a platform for Los Angeles to further develop smart city assets and public service delivery.

Chesapeake to deploy city-owned private wireless network

Chesapeake to deploy city-owned private wireless network

Fibre networks21 Aug 2025

Designed by Boldyn and part of the Chesapeake Connects programme, it will deliver secure, dedicated wireless services tailored to the City’s operational needs.

Chicago expands Sustainable Community Schools model

Chicago expands Sustainable Community Schools model

Inclusivity07 Aug 2025

The model pairs schools with community-based organisations to provide integrated support and services and also aims to connect schools to neighbourhoods.

Most Popular

ST Engineering to provide smart city platform for Lusail City

The company will build and operate a smart city platform with citywide network connectivity for the Qatar city using advanced AI and data-driven technologies.

Huawei seals smart city deal with Barcelona

They will collaborate on projects relating to 5G, smart city applications and digital transformation.

Solar city goes live

Trina Solar’s PV modules have begun operations in the 10MW Sustainable City in Dubai, which aims to use only clean energy sources

AI used to monitor and optimise Swedish road infrastructure

Computer vision and machine learning specialist, Univrses, will work with the Swedish Transport Administration to digitise and manage roadside infrastructure.

What is ‘Smart City’ and why do we need them?

Smart city is the framework based on Information and Communication technologies that enable the development of sustainable practices to address the urbanisation challenges. Leveraging the technology is one of the foremost pillars of ‘smart cities’ in order to increase efficiencies and improve the quality of resident’s life and the city’s services.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Guest Opinions

How smart city life is transforming futures across Sunderland

Liz St Louis, director of smart cities and enabling services at Sunderland City Council, shares details of the real ...

Putting people first: the key priorities for a post-pandemic smart city

Westminster City Council’s Aruj Haider on why technology must come second to the people it serves and the importance of ...

Think Tank: Cities on the frontline and lessons for a resilient recovery

In the latest of our opinion pieces from members of our Advisory Board, the question ’how can I build resilience for ...

Covid-19 is ushering a new era in government services

Local government will never be the same again in the wake of the coronavirus pandemic, writes Tactile Mobility’s Eitan ...

Jointly building a smart city helps us all enjoy better urban livesSponsored by Huawei

Closed ecosystems mean limited choices, limited innovation, limited success, writes York Yuekun.

Iskandar shows Malaysia’s smart cities’ promise but only if they keep citizens in mind

Malaysia can show how to build a smart city from scratch but it’s not without its challenges, writes Skymind CEO Shawn ...

Could FWA be the answer to keeping people connected during the global pandemic?

Fixed Wireless Access’s speed and flexibility could have it serve a crucial role in helping businesses and public ...

The 14 pillars of a smart city

Strategies must take a holistic approach encompassing people, institutions, structures and operations, say Clint Vince, ...

Towards the smart cities of 2025

From tech trends to behavioural shifts and new ways to make smart cities economically sustainable, Matthew James Bailey ...

Smart city trend tracker: The top stories on SmartCitiesWorld in 2019

We round up our main takeaways from smart city developments in 2019. We’d love to hear yours.

Latest City Profile

SmartCitiesWorld City Profile – Sunderland

Smart Cities Reports

Find out how Sunderland is repositioning itself as a leading smart city – using digital infrastructure and low-carbon innovation to build a resilient, future-focused economy in the latest SmartCitiesWorld City Profile.

Latest Trend Report

Trend Report: Planning and operating thriving cities – innovation for smarter urban living

Trend Series

Download our latest report to uncover how artificial intelligence is being used to support cities in how they plan and operate city services to ensure they are vibrant, sustainable and economically thriving modern spaces.

Latest Webinar

Trend Report Panel Discussion (21 May): Operating smarter: using digital twins and AI to reshape urban infrastructure management

Webinars

Discover how AI-powered digital twins are transforming urban infrastructure and how these innovations can improve efficiency, resilience, and sustainability.

Latest Podcast

Cities Thriving on Lighting, Episode 2 – Simplicity by design in smart lighting

Podcasts

Discover the technology and considerations behind how cities can turn existing streetlight networks into secure, interoperable, and future‑proof infrastructure in the second episode of Cities Thriving on Lighting.

Latest Urban Exchange Podcast

Urban Exchange Podcast Episode 32 – Flood and energy resilience in Quezon City

Urban Exchange Podcast

Tune in for the latest Urban Exchange where we get a first-hand account of city resilience measures from Quezon City following unexpected extreme rainfall.

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Most Popular

Riga reduces red light violations by two-thirds

How cities are turning public art into a civic solution

City of Darwin launches new data platform

Public technology Portal sculpture unites Dublin and New York

Columbus turns entire city into an AI-connected destination

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.