Inclusive MaaS provider expands into San Diego

SilverRide’s ‘There with Care’ approach deploys highly credentialed drivers who provide wellness observations, family and caregiver communication, companionship, and compassionate support beyond basic transportation. For paratransit, SilverRide consistently delivers compliant, high-quality door-to-door service that meets the exacting standards public transit systems demand.

“Expanding our paratransit capacity with specialised service providers enables us to better serve San Diego residents who depend on these critical transportation services,” said Mike Wygant, chief operating officer, MTS. “This collaboration improves quality of life for our most vulnerable community members while advancing our initiatives to create a greener, cleaner, and better-connected transit system in San Diego.”

Rich Rogers, Transdev’s senior vice president of Transit Operations for the Southwest Region, said: “SilverRide brings a level of specialisation in assisted transportation that complements our operational strengths. This partnership allows us to deliver the high-touch service MTS riders deserve while maintaining exceptional operational standards.”

Integrated service lines

SilverRide addresses complex mobility needs through three integrated service lines: paratransit partnerships with transit agencies, contract services for Pace and healthcare organisations, and direct-to-consumer transportation.

“Transit providers are looking for partners who can deliver both operational excellence and genuine rider care,” said Tanya Castle, director of growth for Transit Agencies at SilverRide.

“Transdev and MTS didn’t just want a contractor to deliver trips. They wanted a partner who understands that paratransit requires credentialed drivers, experienced teams, and unwavering commitment to the mission of serving our most vulnerable community members. That’s what we deliver.”

The contract follows significant growth for SilverRide, which doubled ridership in the first half of 2025 and will double again by mid 2026. The company now operates 35 deployments across 12 states. This expansion comes as demographic pressure intensifies: nearly 20 per cent of Americans will be over 65 by 2030, creating unprecedented demand for mobility solutions that traditional rideshare services cannot address.