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Guadalajara adds intelligence to bike-share

AI will allow BKT to distribute cycles across the city and ensure riders have bikes and docks available where and when they need them

Guadalajara has the second largest bike-share scheme in Mexico
Guadalajara has the second largest bike-share scheme in Mexico

Stage Intelligence, which provides of bike-share scheme management solutions, has been selected by BKT bicipública, a leading Central American bike-share operator, to deploy its BICO Bike Share management platform.


BKT operates the MIBICI system in Guadalajara and will use the artificial intelligence- (AI-) based platform to offer citizens an optimised rider experience and grow their scheme.


Stage’s deployment with BKT is the first time AI will be used in a bike-share Scheme in Mexico. BICO will enable BKT to rapidly and efficiently distribute cycles across the city and ensure that riders have bikes and docks available when and where they need them.


“BKT and Stage have a shared vision for simple, efficient and user-centric transportation. Together, we are bringing innovation to Guadalajara’s Bike Share Scheme and using AI to give riders the best possible Bike Share experience,” said Tom Nutley, head of operations at Stage Intelligence. “AI makes it simple to grow a bike-share Scheme and provide services that create life-long riders. This is a great opportunity for Guadalajara to innovate in clean and sustainable transportation.”


The Guadalajara Bike Share Scheme is the second largest and the most important bike-share Scheme in Mexico serving estimated population of over five million people.


"The rebalancing is one of our biggest challenges in the operation of the public bicycle system in Guadalajara. BICO has allowed us to take better advantage of our resources to improve our service. We focus our efforts on achieving user satisfaction,” said Noé Santana, operation manager at BKT bicipública. “BICO is an essential part to provide a better service and now satisfaction is also for our staff.”


Stage’s AI-based BICO platform uses city-wide data and the leading AI-technology to provide actionable insights for operators and addresses some of the biggest challenges in bike-share. Stage recently implemented its internationalisation process that enables the BICO platform to be easily deployed in cities like Guadalajara and cater to the specific needs of its citizens.


"BICO has been very useful for the improvement of our services, the performance of our staff and the understanding of the system. We are very happy to have integrated it into our tools for the operation" said Mario Delgado, director at BKT bicipública.


The talks between BKT and Stage kicked off as part of the i-Mobility Week in 2017. The Department of International Trade (DIT) in Mexico facilitated the trip to Mexico and helped organise the talks with BKT. The DIT enables UK companies to trade overseas and supports new innovations abroad. It was critical in setting up initial meetings with MIBICI operators and providing guidance throughout the contract process.


"The partnership between Stage Intelligence and BKT demonstrates how organisations in the UK and Mexico can collaborate to create greener cities and happier citizens,” said Manuel Mandujano, trade and investment officer at British Embassy Mexico. “Thanks to the support of the British Embassy in Mexico, Stage and BKT have shown that innovation doesn’t have borders. We are very proud to have joined this partnership and we look forward to Stage and BKT growing their partnership and enabling each other’s success in the long term,”


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