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OnDemand Trend Report Panel Discussion: AI for personalised government services – building trust and inclusivity in cities

OnDemand Trend Report Panel Discussion: AI for personalised government services – building trust and inclusivity in cities

Join city and industry experts to explore how AI is enabling more personalised, accessible, and trusted government services, and uncover practical strategies for responsible AI adoption that benefits all citizens. Hear from Manchester City Council and the City of Tampere.
Panel discussion (23 Oct): Trust and tech AI’s future with local government

Panel discussion (23 Oct): Trust and tech AI’s future with local government

Join us to explore how local governments are leveraging AI to improve services, boost local economies, and build public trust – while navigating the challenges of ethics and inclusion.

Special Reports

Furthering the role of local leadership in US climate action

Furthering the role of local leadership in US climate action

Kate Wright, executive director of Climate Mayors, details the unique role of mayors in furthering urban climate action, explaining how they’re getting closer to communities to make the most of unprecedented federal funding.

Smart Cities Reports

SmartCitiesWorld City Profile – Dublin

SmartCitiesWorld City Profile – Dublin

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.
SmartCitiesWorld City Profile 2024 – City of Madrid

SmartCitiesWorld City Profile 2024 – City of Madrid

Discover how the city of Madrid is innovating to become a smarter, more sustainable city that’s able to deliver improved services to residents and visitors alike.

Podcasts

Urban Exchange Podcast Episode 31 – Resilient Sydney: 33 local governments, one resilience strategy

Urban Exchange Podcast Episode 31 – Resilient Sydney: 33 local governments, one resilience strategy

Join us for a journey of collaboration on the Urban Exchange Podcast, where we discover how Resilient Sydney is aligning more than 30 local councils on a single resilience plan.
Urban Exchange Podcast Episode 24 - The City Resilience Framework & the next decade of resilience

Urban Exchange Podcast Episode 24 - The City Resilience Framework & the next decade of resilience

Lauren Sorkin and Paul Wilson are joined by Jo Da Silva, Global Director of Sustainable Development at Arup, to explore the updated City Resilience Framework and how it can be used by cities.

Opinions

Introducing AI CityXchange: focusing on the real work of AI in cities

Introducing AI CityXchange: focusing on the real work of AI in cities

SmartCitiesWorld’s senior editor Luke Antoniou on the launch of the new AI CityXchange, at a time where dialogue and knowledge sharing is critical between cities and their partners to use AI technology for public good.

Special Reports

Here at SmartCitiesWorld, we produce Special Reports on a weekly basis. If you would like to contribute to any special report or opinion pieces please contact our editor Luke Antoniou on lukea@smartcitiesworld.net
Manchester’s digital journey: from strategy to action
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Manchester’s digital journey: from strategy to action

Inclusivity20 Nov 2025
Discover how Manchester is turning its digital ambitions into action through a people-centred approach that blends social purpose with technical innovation.

Latest City Profile

SmartCitiesWorld City Profile – Dublin

SmartCitiesWorld City Profile – Dublin

Smart Cities Reports
Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

Latest Trend Report

Trend Report 2025: Planning and operating thriving cities – innovation for smarter urban living

Trend Report 2025: Planning and operating thriving cities – innovation for smarter urban living

Trend Series
Download our latest report to uncover how artificial intelligence is being used to support cities in how they plan and operate city services to ensure they are vibrant, sustainable and economically thriving modern spaces.

Latest Webinar

OnDemand Panel Discussion: Digital twins and AI as the intelligent operating layer for cities

OnDemand Panel Discussion: Digital twins and AI as the intelligent operating layer for cities

Webinars
Join us for insights from real-world case studies on the use of digital twins and AI as the present and future of urban management.

Latest Podcast

Latest Urban Exchange Podcast

Urban Exchange Podcast Episode 32 – Flood and energy resilience in Quezon City

Urban Exchange Podcast Episode 32 – Flood and energy resilience in Quezon City

Urban Exchange Podcast
Tune in for the latest Urban Exchange where we get a first-hand account of city resilience measures from Quezon City following unexpected extreme rainfall.
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Most Popular

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.
How San José is setting an AI benchmark for other cities
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How San José is setting an AI benchmark for other cities

Special Reports12 Nov 2025
Mayor Matt Mahan explains how the city is responsibly deploying AI and leading the discussion on how cities can use it to improve civic engagement, public safety, transportation, and service delivery.
Sunderland: the building of a smart, inclusive and sustainable city
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Sunderland: the building of a smart, inclusive and sustainable city

Special Reports30 Oct 2025
Sunderland City Council chief executive Patrick Melia explains why smart transformation doesn’t have to be driven by scale or budget – it’s about clarity of vision, strong partnerships and community trust.
Seattle’s responsible AI plan: what cities should know
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Seattle’s responsible AI plan: what cities should know

AI and Machine Learning25 Sep 2025
Discover how Seattle’s new AI plan sets a new standard for responsible, equitable, and innovative use of artificial intelligence in city government.
How data and digital can propel UK cities and industry to new heights
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How data and digital can propel UK cities and industry to new heights

Special Reports15 Aug 2025
Justin Anderson, Managing Director for Data and Digital at Connected Places Catapult, explains how a new role for him coincides with national and local innovation priorities, and how to make good on the potential of devolution.
Dialogue, partnership, community: putting people first in urban innovation
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Dialogue, partnership, community: putting people first in urban innovation

Special Reports31 Jul 2025
Raffaele Gareri, founder and partner Urban Innovators Global and former CDO of Rome, explains why innovation in cities must begin with people, and how to deliver the best outcomes to communities through innovation projects. 
How unity and investment are driving Oklahoma City’s growth
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How unity and investment are driving Oklahoma City’s growth

Special Reports24 Jul 2025
Mayor David Holt of Oklahoma City explains how political agreement and tolerance has helped create a city and community that ensures investment in its future is paramount.
How Chattanooga became the first National Park City 
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How Chattanooga became the first National Park City 

Parks and green space14 Jul 2025
City of Chattanooga’s Brian Smith explains how the city has changed its reputation from America’s dirtiest city to the first designated as a National Park City.
Building a greener future: Sunderland’s smart city approach to sustainability
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Building a greener future: Sunderland’s smart city approach to sustainability

Special Reports04 Jun 2025
As we mark World Environment Day on 5th June 2025, it’s a timely moment to shine a light on how Sunderland is harnessing smart city innovation to power its journey to a more sustainable future.
Combining inclusion, economy and more for a digital Manchester
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Combining inclusion, economy and more for a digital Manchester

Special Reports22 May 2025
Sherelle Fairweather, digital strategy lead for Manchester City Council, talks through how the city’s digital strategy has progressed in the last few years, covering its four key priorities.
Curitiba: how digital transformation and revitalisation go hand in hand
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Curitiba: how digital transformation and revitalisation go hand in hand

Special Reports07 May 2025
Eduardo Pimentel, mayor of Curitiba, details the initiatives that are reinvigorating public services, business and economy in the city named the world’s smartest in 2023.
The Brazilian city using happiness as a governance metric
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The Brazilian city using happiness as a governance metric

Special Reports28 Apr 2025
Fabiano Lucas, Mayor of São Gonçalo do Abaeté in the state of Minas Gerais, Brazil, explains how the city is creating public policy to specifically improve community happiness.

Most Popular

SmartCitiesWorld launches AI CityXchange to support cities at every stage of AI adoption

A dedicated platform and series of workshop events focused on how AI is being applied across cities from experimentation to large-scale, embedded deployment.

What is ‘Smart City’ and why do we need them?

Smart city is the framework based on Information and Communication technologies that enable the development of sustainable practices to address the urbanisation challenges. Leveraging the technology is one of the foremost pillars of ‘smart cities’ in order to increase efficiencies and improve the quality of resident’s life and the city’s services.

AI used to monitor and optimise Swedish road infrastructure

Computer vision and machine learning specialist, Univrses, will work with the Swedish Transport Administration to digitise and manage roadside infrastructure.

UK train station harvests kinetic energy from commuters’ footsteps

The project at Leighton Buzzard station aims to show how untapped footfall energy at transport hubs represents a real opportunity to provide sustainable energy sources.

Urban Exchange Podcast Episode 11 – Gareth Morgan, Cape Town – Mainstreaming and institutionalising urban resilience

Gareth Morgan, executive director of future planning and resilience for the City of Cape Town, joins the Urban Exchange to talk about his efforts to put resilience front and centre of all aspects of the city’s work.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Webinars

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