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Webinars

OnDemand Trend Report Webinar: How AI and data are transforming transport operations and services

Explore how data and AI are being used in urban transport networks to support planning, day-to-day operations, and improve outcomes for communities and passengers.

OnDemand Trend Report Panel Discussion: AI for personalised government services – building trust and inclusivity in cities

Join city and industry experts to explore how AI is enabling more personalised, accessible, and trusted government services, and uncover practical strategies for responsible AI adoption that benefits all citizens. Hear from Manchester City Council and the City of Tampere.

Special Reports

SmartCitiesWorld Summit 2026: connecting climate action, resilience and urban innovation

As cities confront the combined pressures of climate change, infrastructure resilience and digital transformation, the SmartCitiesWorld Summit 2026 will bring together urban leaders and partners during London Climate Action Week to explore how these agendas intersect – and how cities can translate strategy into practical action.

How AI cities shape Malaysia’s digital future – and the role of the region’s first Smart City ExpoSponsored by Smart City Expo Kuala Lumpur

Discover how Malaysia is leading the way in AI-powered urban innovation at the first Southeast Asian Smart City Expo in Kuala Lumpur.

Smart Cities Reports

SmartCitiesWorld City Profile – Sunderland

Find out how Sunderland is repositioning itself as a leading smart city – using digital infrastructure and low-carbon innovation to build a resilient, future-focused economy in the latest SmartCitiesWorld City Profile.

SmartCitiesWorld City Profile – Dublin

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

Podcasts

Urban Exchange Podcast Episode 31 – Resilient Sydney: 33 local governments, one resilience strategy

Join us for a journey of collaboration on the Urban Exchange Podcast, where we discover how Resilient Sydney is aligning more than 30 local councils on a single resilience plan.

Urban Exchange Podcast Episode 26 - Championing urban heat resilience: Global Chief Heat Officer Eleni Myrivili

The Urban Exchange welcomes Eleni Myrivili, Global Chief Heat Officer for UN-Habitat and Atlantic Council, to discuss combatting urban heat at the local level.

Opinions

The future of smart city technologySponsored by Huawei

Imagination and vision is required to enable successful digital transformation in our cities, writes Huawei’s Nadim Abdulrahim.

Overcoming the innovation gap

There is a gap between the aspirations of cities and the true capabilities of smart city technology, writes Anders Lisdorf.

22 - 26 June 2026: Find out more

Latest Summit Speakers
(22-26 June)

Lord Marvin Rees OBE

Former Mayor

Bristol City Council

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Julie Foley OBE

Director of Flood Risk Strategy & Adaptation

Environment Agency

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Sherelle Fairweather

Digital Strategy Lead

Manchester’s Digital Strategy

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Jaromir Beranek

Deputy Mayor for Transport

City of Prague

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Liz St Louis

Smart City Director

Sunderland City Council

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Cllr Susan Aitken

Leader

Glasgow City Council

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Mark Wheeler

CIO

Montgomery County

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John Moran

Mayor

Limerick City and County Council

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Matjaž Rakovec

Mayor

City of Kranj

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Erin Mendenhall

Mayor

Salt Lake City

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Julia King

The Baroness Brown of Cambridge DBE FREng FRS

House of Lords

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Most Popular

Manchester launches People’s Panel for AI

Podcast: The central role of cities in the sharing economy, with Chelsea Rustrum

Two-thirds of Britons demand digital public services

New board members and Global Steering Committee for Resilient Cities Network

Smart cities development hub launched in China

Latest City Profile

SmartCitiesWorld City Profile – Sunderland

Smart Cities Reports

Find out how Sunderland is repositioning itself as a leading smart city – using digital infrastructure and low-carbon innovation to build a resilient, future-focused economy in the latest SmartCitiesWorld City Profile.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

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Home | Governance and Citizen | Citizen engagement

Citizen engagement

The latest news on citizen engagement for smart city projects across the world.

Vancouver pilots digital maps to improve accessibility for all

Vancouver pilots digital maps to improve accessibility for all

Inclusivity04 Jun 2026

Park Board improves visitor experience in Vancouver’s destination parks through digital accessibility mapping in partnership with digital platform AccessNow.

Bikeway with public art links two sides of Salt Lake City

Bikeway with public art links two sides of Salt Lake City

Road travel03 Jun 2026

The 400 South Viaduct Trail is one of only two routes where residents can cross the city on foot or bike without the possibility of waiting for a train to pass.

DBA IndyGo introduces next-gen e-fare collection system

DBA IndyGo introduces next-gen e-fare collection system

Mobility-as-a-Service03 Jun 2026

The upgraded system enhances flexibility and convenience for all riders by ensuring customers receive the best available fare regardless of payment method.

AI-powered platform aims to build community alignment

AI-powered platform aims to build community alignment

AI CityXchange27 May 2026

ClearGov’s Financial Engagement enables municipal leaders to publish, communicate and engage constituents around their financial priorities and planning.

Digital visualisation tool aims to build greater public trust

Digital visualisation tool aims to build greater public trust

Planning and redevelopment13 May 2026

New flagship community consultation tool Engage3D uses game-engine technology to provide visualisation and total transparency in infrastructure planning.

Calgary urges residents to use updated Plan Your Trip tool

Calgary urges residents to use updated Plan Your Trip tool

Road travel07 May 2026

The Plan Your Trip hub helps Calgarians stay informed about traffic impacts, especially as the Canadian city heads into another busy construction season.

Auckland Council launches AI assistant to report problems

Auckland Council launches AI assistant to report problems

AI CityXchange05 May 2026

Ask Auckland Council can be used to report issues like graffiti, illegal dumping, missed bin collections and party noise, as well as quickly find information.

New York City launches urban forest plan

New York City launches urban forest plan

Climate action23 Apr 2026

The comprehensive framework aims to protect the existing canopy, expand tree planting, and cultivate long-term stewardship across public and private land.

Riga reduces red light violations by two-thirds

Riga reduces red light violations by two-thirds

Road travel08 Apr 2026

The reduction over the past six months follows installation of LMT Group’s smart traffic monitoring solution in nine locations across the Latvian capital.

Denver launches interactive dashboard for bond projects

Denver launches interactive dashboard for bond projects

Citizen engagement07 Apr 2026

Dashboard allows users to track the status of projects in its Vibrant Denver Bond programme, providing transparency in areas like schedule and budget.

Most Popular

What is ‘Smart City’ and why do we need them?

Smart city is the framework based on Information and Communication technologies that enable the development of sustainable practices to address the urbanisation challenges. Leveraging the technology is one of the foremost pillars of ‘smart cities’ in order to increase efficiencies and improve the quality of resident’s life and the city’s services.

Solar city goes live

Trina Solar’s PV modules have begun operations in the 10MW Sustainable City in Dubai, which aims to use only clean energy sources

ST Engineering to provide smart city platform for Lusail City

The company will build and operate a smart city platform with citywide network connectivity for the Qatar city using advanced AI and data-driven technologies.

Never fear, Watson is here!

Currently, the average data breach takes organisations an average of 201 days to identify and an average of 70 days to contain

Swedish city on path to smart

Energy company Mälarenergi is working with ABB to develop smart city solutions for the city of Västerås

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Guest Opinioins

How smart city life is transforming futures across Sunderland

Liz St Louis, director of smart cities and enabling services at Sunderland City Council, shares details of the real ...

Modernising public services and the $9.8 trillion case for govtech

Government technology is entering a new era of modernisation, fostering innovations that are enabling a digital and ...

AI has huge potential for residents – but city leaders must build trustSponsored by Sand Technologies

Jonas Allen, VP of marketing at Sand Technologies, reflects on exclusive new research showing that city residents see ...

Identifying meaningful use cases to fulfil the promise of AI in citiesSponsored by Sand Technologies

Matthew Panszczyk at Sand Technologies explains the strategy for AI deployments is sometimes more important for success ...

Three liveable city projects in the spotlight

Luke Antoniou explores how citizen engagement and inclusivity is shaping smarter, more sustainable cities and ...

Putting people first: the key priorities for a post-pandemic smart city

Westminster City Council’s Aruj Haider on why technology must come second to the people it serves and the importance of ...

The importance of building with – not over – nature

Noah Baars, cities analyst, and Laxmi Haigh, lead of editorial, Circle Economy, highlight why cities need to think ...

Think Tank: When the sea swallows your cities

In the latest of our opinion pieces from members of our Advisory Board, a grim warning is issued about the risk of ...

Think Tank: Cities on the frontline and lessons for a resilient recovery

In the latest of our opinion pieces from members of our Advisory Board, the question ’how can I build resilience for ...

Think tank: Sex(ism) and the city

In the latest of our opinion pieces from members of our Advisory Board, the question of whether our cities are truly ...

Beyond the pandemic: the technology that will remain part of our smart cities

Covid-19 has brought new kinds of technology into our lives but which will remain beyond the pandemic?

Covid-19 is ushering a new era in government services

Local government will never be the same again in the wake of the coronavirus pandemic, writes Tactile Mobility’s Eitan ...

Smart waste, an opportunity cities should not trashSponsored by Paradox Engineering

Embracing smart waste will lead to healthier, more efficient and prettier cities, writes Gianni Minnetti, CEO of ...

Latest City Profile

SmartCitiesWorld City Profile – Sunderland

Smart Cities Reports

Find out how Sunderland is repositioning itself as a leading smart city – using digital infrastructure and low-carbon innovation to build a resilient, future-focused economy in the latest SmartCitiesWorld City Profile.

Latest Trend Report

Trend Report: The impact of AI and data on transportation operations and services

Trend Series

Delve into how cities are addressing the challenges of building intelligent transport systems and using AI and data to transform operations and user experience.

Latest Webinar

Panel Discussion (30 Jun): Unlocking value in cities from buildings, data and AI

Webinars

Explore how AI, building data and connected urban infrastructure can help cities improve sustainability, resilience and operational performance.

Latest Podcast

Cities Thriving on Lighting, Episode 3 – What global cities are learning from smart lighting

Podcasts

Join the final episode of Cities Thriving on Lighting to discover how global cities are approaching smart lighting and the related cybersecurity risks today.

Latest Urban Exchange Podcast

Urban Exchange Podcast Episode 32 – Flood and energy resilience in Quezon City

Urban Exchange Podcast

Tune in for the latest Urban Exchange where we get a first-hand account of city resilience measures from Quezon City following unexpected extreme rainfall.

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Most Popular

Bikeway with public art links two sides of Salt Lake City

DBA IndyGo introduces next-gen e-fare collection system

Vancouver pilots digital maps to improve accessibility for all

AI-powered platform aims to build community alignment

How cities are turning public art into a civic solution

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Special Reports

SmartCitiesWorld Summit 2026: connecting climate action, resilience and urban innovation

How AI cities shape Malaysia’s digital future – and the role of the region’s first Smart City ExpoSponsored by Smart City Expo Kuala Lumpur

Urban Exchange Episode 4: Francis Suarez, Mayor of Miami

Urban Exchange Episode 4: Francis Suarez, Mayor of Miami

City Profiles

Smart Cities Reports

SmartCitiesWorld City Profile – Sunderland

Find out how Sunderland is repositioning itself as a leading smart city – using digital infrastructure and low-carbon innovation to build a resilient, future-focused economy in the latest SmartCitiesWorld City Profile.

Smart Cities Reports

SmartCitiesWorld City Profile – Dublin

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

Smart Cities Reports

SmartCitiesWorld City Profile 2024 – City of Madrid

Discover how the city of Madrid is innovating to become a smarter, more sustainable city that’s able to deliver improved services to residents and visitors alike.

How AI cities shape Malaysia’s digital future – and the role of the region’s first Smart City ExpoSponsored by Smart City Expo Kuala Lumpur

The future of smart city technologySponsored by Huawei

Latest Summit Speakers(22-26 June)

Most Popular

Latest City Profile

SmartCitiesWorld Newsletters (Daily/Weekly)

Citizen engagement

Most Popular

SmartCitiesWorld Newsletters (Daily/Weekly)

Guest Opinioins

AI has huge potential for residents – but city leaders must build trustSponsored by Sand Technologies

Identifying meaningful use cases to fulfil the promise of AI in citiesSponsored by Sand Technologies

Smart waste, an opportunity cities should not trashSponsored by Paradox Engineering

Latest City Profile

Latest Trend Report

Latest Webinar

Latest Podcast

Latest Urban Exchange Podcast

Most Popular

SmartCitiesWorld Newsletters (Daily/Weekly)

Special Reports

How AI cities shape Malaysia’s digital future – and the role of the region’s first Smart City ExpoSponsored by Smart City Expo Kuala Lumpur

City Profiles

Research

Webinars

Latest Summit Speakers
(22-26 June)