App aims to help agencies manage fixed and flexible routes

Global on-demand vehicle routing and management platform, the Routing Company (TRC), has released an update to Pingo Flex, aiming to provide transit agencies with enhanced ability to manage both fixed and flexible routes.

According to TRC, this latest innovation addresses a long-standing challenge in the transit industry – efficiently delivering fixed and demand-responsive services on a single, user-friendly platform.

Demand-responsive solutions

Transit agencies are grappling with the challenge of transitioning service models to incorporate demand-responsive solutions. With a growing demand for flexible transportation options, agencies face operational complexities when managing mixed-mode services, including deviated fixed routes, school routes, and group trips.

TRC claims this latest Pingo Flex upgrade addresses these challenges head-on by offering a unified, streamlined solution that adapts to multiple transit verticals. The updates allow agencies to quickly adjust to service changes, improve route efficiency, and deliver a smoother rider experience – all from a single platform.

Key enhancements in the Pingo Flex update include:

• Single platform for mixed-mode operations: transit agencies can now manage fixed routes, school routes, group trips, and microtransit services all within the Pingo Dashboard, creating a seamless experience for both operators and dispatchers
• Improved booking and reservation system: riders can easily reserve spots on existing stops through the rider-facing app, enhancing the user experience for both scheduled and on-demand trips
• Support for creating GTFS files: Pingo Flex offers support for creating GTFS files including GTFS real-time feeds to give riders real-time information about bus locations
• Streamlined route management: creating and managing routes is now easier than ever. With intuitive tools to quickly add, remove, or modify stops, agencies can optimise routes in real time without the hassle of multiple workflows
• Enhanced flexibility for easy changes and trip adjustments: Pingo Flex offers greater flexibility for on-demand changes, making it simple to adjust stops, times, and routes mid-shift without disrupting ongoing services. This feature is especially beneficial for handling one-off breaks or updates to recurring services.