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Bilbao bus service pilots contactless ticketing

The system is being trialled as a first step in bringing safe contactless payments to passengers in the Spanish city as well as attracting locals and visitors back to public transport.

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Bilbobus is working with a number of partners to provide the contactless service
Bilbobus is working with a number of partners to provide the contactless service

Bilbao’s metropolitan bus service has deployed a contactless ticketing solution system as a first step towards bringing safe contactless payments to passengers in the Spanish city.

 

The pilot will give passengers the freedom to use their contactless bank card to pay for single bus trips, with each tap costing passengers €1.35, the price of a one-way ticket.

 

EMV payment service

 

Bilbobus is working with Gertek, Littlepay, Masabi and its partner Mastercard, to provide the contactless EMV payment service.

 

During the pilot, onboard validation of contactless bank card taps will be provided by Masabi’s Justride Validator (JRV) units, which support cEMV and smartcards (NFC). For cEMV payments, Bilbobus is using Littlepay’s gateway services with acquiring bank services being supplied by Elavon.

 

According to Masabi, the JRVs possess the “necessary capabilities” to meet the demands of account-based ticketing, even in large cities, all at a price point that for the first time makes next-generation ticketing accessible to transport authorities and operators in towns and cities around the globe.

“With this system, waiting times are reduced, possible concentrations of passengers when accessing buses are avoided, and the quality of service is improved”

“With the launch of this pilot, Bilbao continues in its efforts to adapt, renovate and facilitate access to Bilbobus, implementing all possible improvements,” Alfonso Gil, deputy mayor of Bilbao and councillor for mobility and sustainability.

 

“With this system, waiting times are reduced, possible concentrations of passengers when accessing buses are avoided, and the quality of service is improved. In this way, trips on Bilbobus become more agile and, above all, safe.”

 

“At Gertek we have always been committed to develop mobility solutions making it more convenient for both transport operators and passengers,” added Iker Iturbe, director at Gertek.

 

“We are delighted with the progress our partnership with Masabi has made so far in Spain and are excited to deliver this technology to more areas across the region.”

 

Founded in 2001, Gertek is a Basque company focused in bringing ITS and smart mobility solutions. Its mission is to resolve today’s mobility problems, offering several digital solutions and state of the art technology.

 

Littlepay was founded in 2016 with a mission to simplify public transport payments. It offers a cloud-native, API-based payment gateway for processing contactless EMV (cEMV) payments. Through partnerships with ticketing technology providers and financial institutions, its modular platform aims to give public transit agencies an “effortless journey” to cEMV acceptance.

 

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