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New York arts centre uses capacity-monitoring tech to reopen safely

The Shed in Manhattan is implementing GoGuide, which can be integrated with existing building technology systems for capacity-monitoring across the location as well as for individual spaces.

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The Shed, located on Manhattan's West Side. Photo: Lorenzo Sanjuan-Thornton Tomasetti
The Shed, located on Manhattan's West Side. Photo: Lorenzo Sanjuan-Thornton Tomasetti

New York arts centre The Shed, located on Manhattan’s West Side, has implemented a comprehensive technology solution for safe and secure visitor re-entry, as part of its reopening strategy during the pandemic.

 

The new “entrance-to-egress” GoGuide platform was developed by Thornton Tomasetti in partnership with PMY Group and Intel Corporation. It utilises existing technology to enhance visitor safety and security.

 

Health and safety protocols

 

The Shed, which at full capacity can accommodate more than 2,000 people in its largest space, will be resuming live performances in April as New York State eases restrictions on the performing arts. It will be employing enhanced health and safety protocols, including GoGuide, for socially distanced audiences of up to 150 people seated.

 

“Using guidelines developed by the New York State Department of Health, we can begin bringing artists back to work and New Yorkers back to experience indoor events,” said Alex Poots, artistic director, and CEO of The Shed.

 

“We hope to provide the cultural industry with an incremental but critical step toward full reopening of the performing arts, health circumstances permitting.”

 

According to Thornton Tomasetti, in addition to addressing the needs of cultural facilities like The Shed, GoGuide technology has been customised to meet the specific requirements of sports and event facilities, commercial buildings, and educational campuses as specified by the company’s protective design and security team. GoGuide provides venues of all sizes with the ability to set and affirm safety standards for visitors and staff.

“The Shed can integrate existing building systems with the new technology to provide every visitor with a safe and secure experience while enjoying any event”

GoGuide integrates with a facility’s existing security systems, Thornton Tomasetti claims. It employs reusable Bluetooth low energy (BLE) and radio-frequency identification (RFID) tags to support the ticketing process, and pairs with electronic ticketing apps to transmit personal device alerts and instructions.

 

The BLE/RFID tags can be personalised for members, season ticket holders, staff, and visitors with disabilities. And they can be programmed – for durations as brief as a single sporting or cultural event or for as long as a concert season or academic semester.

 

“With the GoGuide solution, The Shed can integrate existing building systems with the new technology to provide every visitor with a safe and secure experience while enjoying any event,” said Bill Edwards, Thornton Tomasetti associate principal of protective design and security services.

 

“This solution uses proven technology and is based on our years of experience developing security protocols for cultural centres, arenas, stadiums and public spaces around the world,” added Edwards. “It meets the duty of care responsibilities for the venue owner/operator, while also protecting the personal information of the visitor or patron.”

 

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